Legal
Terms and policies
The agreements that govern SphereOne, and how we handle the data you trust us with. SphereOne is provided by Altrivis Management LLC.
- Terms of ServiceThe agreement between Altrivis and every customer that uses SphereOne.Updated 12 October 2026
- Privacy PolicyWhat personal information we collect, why, and how it is protected.Updated 12 October 2026
- Cookie PolicyThe cookies and browser storage the website and web app use, and your choices.Updated 12 October 2026
- Acceptable Use PolicyWhat you may and may not do with SphereOne.Updated 12 October 2026
- Subscription, Cancellation and Refund TermsFree trials, billing, automatic renewal, cancellation and refunds.Updated 11 October 2026
- Service Level AgreementSupport hours and response targets, and the Enterprise uptime commitment.Updated 11 October 2026
- Data Processing AddendumHow we process personal data in Customer Data on our customers' behalf.Updated 12 October 2026
- Sub-processor ListThe third parties that process Customer Personal Data for us.Updated 12 October 2026
- Content Moderation and Copyright PolicyHow we handle abuse reports, copyright (DMCA) notices and government requests.Updated 11 October 2026